Management of the Order to Cash process
Maximize business efficiency and sustainability
An increasingly global and competitive market requires strategies and solutions that can offer companies a real competitive advantage.
The optimization of the Order to Cash (OTC or O2C) process plays a crucial role for companies that intend to evolve, streamline and accelerate each phase of the active cycle, from order receipt to payment management, thus improving logistics and accounting management and enriching the customer experience.
At GreenSharp, we specialize in innovative solutions for the Retail sector, recognizing the critical role of an efficient and digitalized Order-to-Cash (OTC) process. With decades of experience, we provide personalized advice and advanced technologies to streamline and enhance all business and financial operations essential for order management and cash flow. From order receipt to payment management, our solutions improve logistics and accounting processes while enriching the customer experience.
Harness the Power of Intelligent Automation and Business Process Modeling for OTC
GreenSharp manages the Order to Cash (OTC) process with the aim of achieving maximum efficiency and customer satisfaction. Thanks to our consultative approach combined with extensive experience in the Retail sector, we are able to propose strategies and solutions to optimize activities such as sales management, discounts, returns logistics, and customer deposit account.
Our IT consulting skills and experience in the Retail sector make us an excellent partner for modeling and optimizing the Order to Cash process.
This type of modeling enables one to analyze and restructure business processes for enhanced efficiency and effectiveness, particularly in the following areas:
- Retail and wholesale sales campaigns
- Management of sales price lists for retail and wholesale
- Discount management, including promotions, end-of-season sales, and custom pricing
- Reverse logistics, specifically handling returns, including aftersales and end-of-season returns
- Management of customer deposit accounts
- Intra- and intercompany processes, which also encompass Procure to Pay activities
- Management of Electronic Data Interchange (EDI) for acquiring orders from wholesale customers, such as those from the United States.
We provide companies with the best solutions available, ensuring optimized Order-to-Cash (OTC) processes that enhance management and strengthen customer relationships. This significantly impacts the supply chain in the fashion and retail sector in several ways:
01. Improved Inventory Management
Streamlining the O2C process enhances forecasting and inventory control, reducing excess stock and minimizing product shortages.
02. Optimized Delivery Times
Efficient O2C management accelerates shipping and delivery, boosting customer satisfaction and fostering loyalty.
03. Increased Financial Visibility
The O2C process allows for accurate tracking of payments, enhancing cash flow visibility and supporting more precise financial planning.
04. Strengthened Customer Relationships
A well-managed O2C process elevates the customer experience through clear communication and swift responses to service requests.
The GreenSharp Approach to Order to Cash
Verticalized experience in the retail sector, advanced IT solutions and a holistic consulting approach allow us to identify strategies and tools capable of optimizing and digitalizing the active business cycle.
Thanks to the automation of the key phases of the OTC process, from order reception to payment management, including electronic signature and digital archiving of documents to ensure accessibility and legal compliance, with GreenSharp you can achieve a significant reduction in processing times and manual errors, thus improving cash flow and customer experience.
At GreenSharp, we transform your Order to Cash process. We seamlessly integrate business flows into a single system, thus optimizing both management and customer relations, and we create projects that revolutionize Finance operations, from POS Integration to Controlling, up to profitability forecasting.
To do this, we rely on the most cutting-edge SAP solutions for the sector:
- SAP Fashion Management (FMS)
The SAP solution tailored for the fashion sector, integrating all business processes into a single system. - SAP IS-R
The specialized SAP software designed specifically for the retail industry. - SAP S/4 HANA
An advanced enterprise resource planning solution that leverages AI to enhance business processes. - SAP ERP Central Component (ECC)
The foundational suite of SAP for enterprise resource planning.
Achieving maximum efficiency and sustainability for your business means optimizing every aspect of the supply chain so that everything works in perfect synergy, guaranteeing you constant control.
